We believe timely and clear communication is an important part of our relationship with families. To date, district communication home has been through the provincial student information database emails, however, we are beginning the process of transitioning to a new tool that will be more effective in communicating with you. The new platform is called School Messenger. School Messenger is used by many school districts across BC to effectively communicate with parents and guardians – especially for critical announcements such as weather closures or school lockdowns. One of its advantages is its ability to use text, email or phone calls to contact parents.
To ensure that the rollout of this new platform is as smooth as possible, we are looking to confirm your contact information – in particular, your email and phone numbers.
Your child(ren) will be bringing home access codes to a demographic confirmation we will be sending out shortly. These secure ‘tokens’ will allow you to log into an online Saanich Schools tool to view, confirm or update your contact information. Please note, the provincial student information system stores more than one record if you have multiple children in the district. Please sign in with the token for each child to confirm your information.
In addition to the secure token, you will be asked two ‘challenge questions’ to confirm your identity and relationship to the student which will permit you to access the demographic information. These questions may include asking for the student’s Personal Health Number which we may have on file. Information collected through these challenge questions is not being stored but only being used for comparison to the information we have on file.
Thank you for helping ensure that your contact information is accurate so that we can move forward with the implementation of the School Messenger communication tool. We hope to send our first message through the system by the end of the school year, in anticipation of using it more fully throughout the 2021/2022 school year.